A great onboarding experience can keep new hires engaged and committed, and increase their preparedness for the job. But there’s such a thing as too much onboarding—overloading a new hire with so much information that they’re left feeling overwhelmed and dissatisfied. Here’s how to keep things manageable. 
 
Dose information slowly. Learning is a gradual process that requires more than a week or two for a new hire. Begin the onboarding process with the essential basics, clarifying their relevance along the way. Then build on this foundation in a logical sequence over time.
 
Provide realistic expectations and responsibilities—and make sure they align with the job description. Then set manageable goals (both short and longer-term). Be sure to communicate a vision of what your organization is working to accomplish, and how your new hire is contributing to the big picture.
 
Minimize insider terminology. You want to ensure that your new hire feels a deep sense of belonging from day one. Too much organizational jargon or too many acronyms can leave your employee feeling like an outsider. Be mindful of the language you use, and err on the side of over-explaining. You might even consider putting together a glossary of organizational terms.
This tip is adapted from “Onboarding New Employees—Without Overwhelming Them,” by Julia Phelan
Spread the love