Being a great communicator isn’t just about knowing how to speak eloquently—it’s about knowing how to prepare for, and engage deeply in, important conversations. These simple strategies can help.
 
Before a key conversation, take 30 seconds to jot down a few topics you know you want to cover. Going into the discussion with a rough outline in mind can help calm your nerves, minimize awkward gaps or pauses, and make you feel more confident.
 
During the conversation, make it a goal to ask one or two deep questions—that is, questions about the other person’s beliefs, values, or experiences. This will both communicate your curiosity and help you connect more deeply with your conversation partner.
 
Remember to ask some follow-up questions. This is the most efficient way to show that you’re really listening. It also gives you a chance to keep up the momentum of the conversation if your conversation partner doesn’t reciprocate with a question of their own.
This tip is adapted from “How to Become a Supercommunicator at Work,” by Charles Duhigg
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