Optimism is valuable in leadership. But when positivity minimizes real concerns or starts to feel like a performance, it can make people feel frustrated and unheard. Here are some signs that your positive outlook has turned into toxic positivity—and what to do instead.

Downplaying problems. When a colleague shares a challenge, responding with “It’ll be fine” or “Don’t overthink it” may seem supportive, but it can feel dismissive. Instead, listen and acknowledge their concerns.

Labeling skeptics as difficult. Viewing those who raise concerns as negative or overly critical can discourage honest discussion. Constructive feedback is essential for problem-solving and team growth.

Always looking for the silver lining. Clichés like “everything happens for a reason” often come across as insincere, even patronizing, and can shut down meaningful conversations. People need to feel heard, not redirected.

Jumping to fix-it mode. Offering solutions before fully understanding a colleague’s emotions can make them feel unheard. Sometimes, people just need space to express frustration before seeking solutions.

Performing positivity on social media. Constantly presenting an idealized, upbeat image online, particularly in professional spaces, can create unrealistic expectations and pressure. Instead, seek out real-world connections that allow you to be fully authentic.
This tip is adapted from “5 Signs Your Optimism Is Hurting Your Team,” by Rebecca Knight.
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