Learn from Negotiation Failure in 5 Steps
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A failed negotiation stings, but it presents an opportunity to improve. The best negotiators don’t avoid failure but instead analyze and learn from it. Follow these five steps to turn a setback into a growth opportunity. Acknowledge—and accept—the failure. It’s easy to blame others or ignore what went wrong, but denial prevents growth. Accept the outcome without excuses. Recognizing your role in the failure allows you to move forward with clarity. Analyze what went wrong. Break down the negotiation step by step. Did you misjudge priorities, overlook key information, or let emotions dictate decisions? Identify the turning point and assess how different choices might have led to a better outcome. Extract key lessons. Not every mistake applies to every situation. Distinguish between missteps that were circumstantial and those that reveal deeper patterns and weaknesses. Address your weaknesses. Do you give in too easily, avoid conflict, or struggle to adapt? Take a good look at yourself as a negotiator and actively commit to unlearning the behaviors holding you back—and to building new skills that will contribute to future success. Return to the table with confidence. Whether you reopen the same negotiation or move on to a new one, commit to approaching the situation differently this time—for example, perhaps you’ve realized that an emotional appeal that seeks to ease your counterpart’s fears and concerns will be more persuasive than using logic. |
This tip is adapted from “How to Learn from a Failed Negotiation,” by Joshua N. Weiss. |