As a manager, you know feedback is essential to building a thriving team. But collecting it is only the first step—acting on it is where the real impact happens. Here’s how to take employee input and drive meaningful change.

Organize and streamline data. With feedback pouring in from multiple sources, it’s easy to feel overwhelmed. Centralizing data collection, or even working with a “listening team” dedicated to gathering relevant and valid data, can help you turn scattered insights into clear, actionable themes. Simplify wherever possible so that feedback isn’t just gathered—it’s usable.

Demonstrate you’re listening. Employees are more likely to engage if they believe their voices make a difference. Reflective listening, regular updates, and visible action on feedback show your team you’re taking them seriously. Share survey themes and planned changes openly to strengthen trust.

Dig deeper. Feedback often surfaces issues but doesn’t always reveal the root cause. Go beyond surveys—use focus groups or direct conversations to get to the heart of the matter, follow up regularly, and craft solutions that address core challenges.
This tip is adapted from “Turn Employee Feedback into Action,” by Ethan Burris et al.
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