What Makes a Fulfilling Employee Experience?
| Research suggests that improving your employee experience could boost revenues by up to 50%. But what really makes a good employee experience? There are five important factors: * Mutual trust. Trust has to be bidirectional, not only flowing from you to your employees, but vice versa. Achieving genuinely mutual trust will motivate your team, promote creativity and collaboration, and improve retention. * C-suite accountability. Closely related to trust, C-suite accountability means ensuring company leadership is committed and responsive to both the business and its workers. Accountability is about a willingness to ask questions and actively listen to the answers. A leader can’t address employee needs they don’t know about. * Alignment of employee values and company vision. Defining clear goals, milestones, and success metrics will connect your employees to the organization’s mission and help them understand their role in advancing it. * Recognizing success. This doesn’t just mean praising your employees when they succeed. It also means identifying and nurturing their potential and giving them opportunities to learn and grow. * Seamless technology to reduce employees’ day-to-day friction. A common employee complaint is the sheer volume of applications they need to navigate between to do their work. Ask employees where their inefficiencies are, and address those systematic pain points. |
| This tip is adapted from “5 Factors That Make for a Great Employee Experience,” by Tiffani Bova |
